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Responsible Gaming

At bg88 Responsible Gaming — Safety with Enjoyment

Bg88 believes online gaming should be entertainment — not a source of stress or addiction. The wellbeing and peace of mind of every player is our top priority. Playing responsibly means you can enjoy gaming for what it truly is.

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Self-Exclusion
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Adults Only

You must be at least 18 years old to participate at bg88. We take strict measures to keep minors away from gaming and follow a rigorous age verification process.

6 Core Principles of Responsible Gaming

Bg88 upholds these principles and encourages all players to follow them

Set a Time Limit

Set aside specific time each day for gaming. Use the session time limit feature at bg88 to avoid spending more time than intended. Gaming is just one part of life — it should never come before family, work, or health.

Set a Budget

Set a dedicated gaming budget and stick to it. Never play with borrowed money or dip into your savings. Use the deposit limit feature available at bg88 to help you stay on track.

Play for Fun

Don't treat gaming as a source of income — it's a form of entertainment. Accept losses as a normal part of the experience and don't rely on winning. Never chase losses by placing bigger bets.

Take a Break

Take regular breaks instead of playing for long stretches at a time. Step away from gaming during periods of stress or emotional difficulty. You can use the cooling-off period feature at bg88 to take a temporary break whenever you need one.

Stay Connected with Family and Friends

Don't let gaming isolate you from family and friends. Always prioritize your social relationships and real-life activities. Gaming should never be a reason to withdraw from the people around you.

Don't Hesitate to Seek Help

If you feel gaming is becoming a problem, seek help right away. bg88's support team and responsible gaming specialists are always here for you. Acknowledging the problem is the first step toward solving it.

What is responsible gaming and why does it matter?

Responsible Gaming means enjoying gaming while staying fully in control — of your time, your money, and your emotions. At bg88, responsible gaming isn't just a policy; it's a core value at the heart of everything we do.

Online gaming is growing rapidly in popularity across Bangladesh. From young adults to the middle-aged, everyone is playing on their smartphones. But like any form of entertainment, too much of it can be harmful. That's why bg88 wants you to enjoy gaming for what it truly is — without regret or harm.

Research shows that the vast majority of people enjoy gaming purely as entertainment. However, a small number may develop problematic habits. bg88 offers a range of tools and support to reduce that risk. Our goal is to ensure every player has a safe, healthy, and enjoyable gaming experience.

Remember — winning and losing are both part of gaming. Chasing losses by placing bigger bets is the biggest mistake you can make.

When does gaming become a problem?

The line between recreational gaming and problematic gaming isn't always clear. Many people don't notice when a habit gradually turns into an addiction. So ask yourself regularly — is gaming adding something positive to my life, or is it starting to cause harm?

Problematic gaming begins when you can no longer stop, when gaming causes you to neglect work or family, or when you keep playing despite financial losses. If this sounds familiar, it's important to seek help right away.

Tools like self-exclusion, deposit limits, and reality checks are available completely free at bg88. Make use of them.

How to Build Healthy Gaming Habits

Set Goals Before You Start Playing

Decide in advance how long you'll play and how much you're willing to spend — either mentally or in writing. End the session once you reach your limit.

Do not play while drinking or under emotional stress

You can't make good decisions when your head isn't clear. Playing in that state puts you at a much higher risk of losing more.

Keep a Gaming Diary

Keep track of how long you play and how much you win or lose in BDT. This builds self-awareness about your own habits.

Enjoy other forms of entertainment

Alongside gaming, spend time with family, read a book, or go for a walk. A balanced lifestyle is the key to wellbeing.

Tell a Friend or Family Member

Let your loved ones know you play — and listen to their feedback. Playing in secret is a warning sign.

Warning Signs Caution
  • Urge to keep playing in hopes of winning back lost money
  • Lying or keeping secrets about your gaming
  • Trying to stop gaming but being unable to
  • Neglecting work, studies, or family
  • Feeling restless or irritable when unable to play
  • Playing with borrowed money or by spending savings
  • Using gaming as a way to cope with emotional problems
Check Yourself
Has any of the following happened to you in the last 30 days?
1

Have you spent more than your set gaming budget?

2

Have you played longer than you originally planned?

3

Has gaming interfered with your daily responsibilities?

4

Have you tried playing more to recover money you've lost?

5

Have you hidden anything about your gaming from the people close to you?

If you answered yes to 2 or more questions, please reach out to the bg88 support team.

Bg88 Responsible Gaming Tools

You're in control — bg88 provides all these tools completely free of charge

Deposit Limit

Set the maximum amount in BDT you can deposit daily, weekly, or monthly. Limits take effect immediately once set. If you wish to increase your limit, a 7-day waiting period applies.

Free
Session Time Limit

Decide in advance how long you want to play each session. Once that time is up, bg88 will automatically notify you to end your session. This is the most effective way to prevent excessive gaming.

Easy Setup
Reality Check

At regular intervals, bg88 will remind you how long you've been playing and how much BDT you've spent. These small notifications help keep you aware and in control.

Automatic Alerts
Cooling-Off Period

If you feel like you need a break, temporarily deactivate your account for anywhere between 1 and 30 days. You won't be able to log in during this period. Your account will reactivate automatically once the break ends.

Instant
Self- Exclusion

If you feel like gaming is getting out of control, consider long-term self-exclusion. You can permanently close your account for anywhere between 6 months and 5 years. This is the most powerful protection tool available.

Maximum Protection
24/7 Support

Bg88's support team is always ready to help with any responsible gaming questions or concerns. All your information is kept strictly confidential.

Support in Bengali

FAQs

Frequently Asked Questions About Responsible Gaming

Go to your bg88 account settings, navigate to the "Responsible Gaming" section, and select the self-exclusion option. Alternatively, contact our support team via live chat — they will start the process right away. Once active, your account cannot be reopened until the exclusion period ends.

Lowering your limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this is to protect you from overspending in a moment of impulse. This rule is in place for your own safety.

Listen first without judgment and show empathy. Encourage them to contact bg88 support directly. You can also reach out to bg88 on their behalf. Consulting a professional mental health specialist may also be helpful.

Yes, your account balance remains completely safe during any cooling-off or self-exclusion period. No one can access or use those funds. Withdrawals can be processed once the period ends or by contacting support.

Yes, age verification is mandatory when creating an account at bg88. KYC verification is carried out using a national ID or passport. Accounts for users under 18 are not approved, and any suspicious accounts are investigated and closed.

You can seek help from the National Mental Health Helpline in Bangladesh (Kaan Pete Roi: 01779-554391), the National Institute of Mental Health (NIMH) in Dhaka, or various private counselling centres. bg88's support team can also guide you to the right organisation.

Play responsibly and enjoy the experience!

Join bg88 and experience gaming in Bangladesh's safest environment. We're always here for you.

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