Bg88 Terms and Conditions — A prerequisite for using our services

Bg88 (hereinafter referred to as the "Platform" or "we") is an online gaming and betting platform operating under an international gaming license. These Terms and Conditions constitute a legally binding agreement between bg88 and its users.

By using any bg88 service — whether browsing the website, opening an account, playing games, or placing bets — you agree to be fully bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our platform.

Bg88 reserves the right to update these Terms and Conditions at any time. Any changes will be announced on the website with the date of the update clearly noted. Continued use of the platform after changes have been made will be considered acceptance of the revised terms.

To open an account on bg88, you must meet the following requirements:

• You must be 18 years of age or older.
• You must register using accurate, truthful information. Providing a false name, mobile number, or address is not permitted.
• Each individual may only register one account. If multiple accounts are found under the same person, all accounts will be closed and any deposited funds may be forfeited.
• Bg88 may request a copy of your National ID or passport at any time to verify your identity.
• Keeping your account password strictly confidential is your responsibility. Sharing your password with others or transferring your account to another person is prohibited.
• The mobile number or email address used to register must belong to you.

Bg88 has a strict policy against minors using the platform. No one under the age of 18 is permitted to register an account or play any games.

Bg88 may require identity verification (KYC) before processing a withdrawal. You may be asked to submit one of the following documents:

• National ID Card (NID)
• Passport
• Driving License
• Proof of Mobile Banking Account Name

Withdrawal requests may remain pending until verification is complete. Once documents are submitted, verification is typically completed within 24-48 hours.

Transactions on bg88 can be made in BDT via bKash, Nagad, and Rocket. The following rules apply to all deposits and withdrawals:

• Minimum Deposit: BDT 200
• Minimum Withdrawal: BDT 500
• Withdrawals are typically processed within 15–30 minutes; during peak hours, processing may take up to 24 hours.
• Withdrawals will only be sent to the mobile banking number registered on your account.
• Deposits must come from your own account — payments made through a third party are not accepted.
• Bg88 reserves the right to temporarily hold transactions for review if they appear suspicious.

Winnings derived from bonuses must meet the specified wagering requirements before withdrawal. See the Bonus Terms section for details.

Bg88 offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be followed:

• Welcome Bonus: To receive a 100% bonus on your first deposit, the bonus amount must be wagered at least 20x.
• Free Spins: Winnings from free spins are subject to a 10x wagering requirement before withdrawal.
• Cashback Bonus: Cashback is credited directly to your account and generally carries a 1x wagering requirement.
• Each bonus may only be claimed once.
• Bonus balance can only be used on eligible games — certain games may be excluded from bonus wagering.
• Bonuses are generally valid for 7 to 30 days — each offer specifies its own expiry period.
• Multiple bonuses cannot be active on an account simultaneously unless otherwise specified.

Every game on bg88 is conducted in accordance with international standards. The following rules apply to all gameplay:

• All games use certified Random Number Generator (RNG) technology — results are completely random and unbiased.
• Game results are final. No result will be altered without verified evidence of a technical error.
• If your internet connection drops during a game, the session will be recorded on the server and you can resume from where you left off once reconnected.
• Any winnings obtained by exploiting a bug or glitch in the game software will be considered void.
• If bg88 detects suspicious gaming patterns, it reserves the right to place a hold on the relevant account's withdrawals pending investigation.

The following activities are strictly prohibited on bg88. Any violation will result in permanent account closure:

• Opening or operating multiple accounts.
• Using the platform for money laundering or any form of illegal financial activity.
• Coordinated betting for the purpose of bonus abuse or arbitrage betting.
• Hacking, cracking, or using unauthorized software to manipulate game software.
• Attempting to steal another user's account credentials or gain unauthorized access to their account.
• Operating an account on behalf of a minor.

Bg88 reserves the right to temporarily or permanently close an account under the following circumstances:

• Violating any clause of these Terms and Conditions.
• If identity verification documents are not submitted within the required timeframe.
• If there has been no account activity for an extended period (typically 12 months).
• Upon court order or at the request of a law enforcement agency.

You may request account closure at any time by contacting our support team. Please make sure to withdraw any eligible balance before your account is closed.

Bg88 takes the protection of your personal information very seriously. Under our Privacy Policy:

• Your name, mobile number, and payment details are never sold or shared with third parties.
• All data is secured with SSL encryption.
• Your information is used solely for service improvement and legal compliance purposes.
• For more details, visit our Privacy Policy Read the page.

Bg88 believes gaming should be purely a source of entertainment. We are committed to promoting responsible gaming, and our platform offers:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit for a specified period.
• Self-Exclusion: Take a temporary or long-term break from the platform.
• Cooling-Off Period: Take a gaming break for a set period of time.
• Reality Check: Receive notifications about your gaming time and spending at set intervals.

If you notice any signs of gaming addiction, please contact our support team or Responsible Gaming Visit the page.

Bg88 reserves the right to amend, modify, or update these Terms and Conditions at any time. When changes are made:

• A notice will be posted on the website.
• Notifications may be sent to your registered email or mobile number.
• The date of any changes will be updated at the top of this page.

Continued use of the platform after any changes constitutes acceptance of the revised terms. We recommend checking this page regularly.

If you have any questions or complaints regarding these Terms and Conditions, please contact the bg88 support team:

• Live Chat: 24/7 Bengali support with an average response time of under one minute.
• Email: [email protected] (Responses are typically sent within 24 hours.)

After a complaint is submitted, bg88 aims to provide an initial response within 5 business days. Complex issues may take longer to resolve, but every complaint is taken seriously and given due consideration.